Dear our beloved customers, If you have any questions about the order, please message me. Sometimes, I cannot reply you fast because I do all things on my own, please forgive me for this. However, I will try to reply you as soon as possible. About shipping, we do not have direct shipping service to your country so your bag will have to be in transit in several places, which takes time. Please text me if you want to have your bag fast. You can request to change a design by messaging me or leaving a note when you place an order. Customization is free so please do not hesitate to text me if you want to have your own unique bag. Details about this product: 1. Name: Personalized Hand Embroidery Artwork, Customized Bag, Handmade Gifts 2. Version & Size - We do provide bags with fabric straps, leather straps and rainbow straps. We do have sling bags as well. Please message me if you have any questions. - For size dimension: + Mini size: 29x20x13cm (fit tablet, ipad) + Medium size: 27x38x13cm (fit laptop 15.7 inch) + Big size: 35x45x15cm (fit laptop 17 inch) 3. Color: Please have a look at color choices and choose your favorite color listed in numbers. 4. Style: 100% hand embroidery, made to order For more embroidery ideas, you can find us on Instagram @ITSKANKEN. Thank you and have a good day ♥