A huge list of 150+ easy-to-use customer journey mapping templates and examples for user researchers, UX designers, PMs, and CX teams.

Customer journey map is a popular UX exercise that allows to discover a lot of insights about users. It depicts a holistic story of user's experience from initial interaction through engaging with product and becoming a loyal customer. Throughout the journey a designer can reveal more details such a

Customize this B2B customer journey map presentation template in minutes. Try it for free.

Spotify, Columbia Road, and Hubspot all serve as very interesting customer journey map examples. We cover B2C, B2B, SaaS & ecommerce examples.

UX Design - Journey Map designed by Patchaya Proud Khomna. Connect with them on Dribbble; the global community for designers and creative professionals.

Download this Premium Vector about Customer journey map concept, and discover more than 174 Million Professional Graphic Resources on Freepik. #freepik #vector #infographicset #datachart #graphicchart

Experience map for a coworking place project designed by Angélique Schlick . Connect with them on Dribbble; the global community for designers and creative professionals.

Tell the story of your customer’s experience with this perfect Customer Journey Map PowerPoint PPT Template and go for a great presentation to convey not only the needed information but also your brand identity and reliability saving time and effort.

Client: WCIG Consulting partner: MGA & BlueFox Industry: Not-For-Profit, Employment Context: WCIG offers employment, disability, youth and training programs across Melbourne's West and Geelong. Crealo was engaged to help visualise WCIG's Customer Journey map. The infographic offers a simple overview of how job seekers choose to get involved with WCIG, and the stages towards them

UX User Journey Map designed by Julian Doan. Connect with them on Dribbble; the global community for designers and creative professionals.

Unlock Business Success with the ChatGPT Customer Journey Map Generator Craft your customer journey effortlessly. Supercharge your business strategy with our Google Sheet that seamlessly integrates ChatGPT for a quick and insightful customer journey mapping experience. "Revolutionized Our Approach! We were skeptical at first, but this product has transformed the way we understand our customers. The prompts are spot-on, and ChatGPT's assistance led us to uncover opportunities we never thought possible." ===================================================== Ever wondered why some businesses flourish while others struggle? The secret often lies in understanding your customer's journey. A Customer Journey Map is like a GPS for your business, guiding you through every touchpoint your customer has with your brand. It unveils opportunities, challenges, and areas for improvement, giving you a strategic advantage. But..... Creating a Customer Journey Map from scratch can be overwhelming. Imagine trying to connect the dots without a roadmap. It's like driving in the dark with no headlights. That's where our ChatGPT Customer Journey Map Generator comes in. This ChatGPT Customer Journey Map Generator is your shortcut to a comprehensive Customer Journey Map, minus the hassle. **Why Struggle When You Can Strategize?** Picture this: a tool that guides you to work with ChatGPT to extract the most insightful responses. 🚀 Smart Collaboration with ChatGPT: Save time and energy by letting ChatGPT handle the heavy lifting. Our prompts are finely tuned to extract the best insights, making your customer journey map creation a breeze. 🔍 Uncover Hidden Insights: Go beyond the obvious. With ChatGPT's assistance, discover hidden customer insights that can be the game-changer for your business. 🎨 Polished and Professional Results: Impress your stakeholders with a visually appealing Customer Journey Map. Our Google Sheet ensures your map not only reflects your brand but also serves as a strategic guide for growth. How It Works: 1.) Purchase and access our Google Sheet. 2.) Follow the prompts and engage with ChatGPT (Step-by-step instructions provided) 3.) Copy and paste the responses into the Google Sheet. 4.) Repeat until your Customer Journey Map is complete. ++++++++++++++++++++++++++++++++++++++++++++++++++ Bonus Prompt Included: Supercharge Your Strategy with a Summarized Action Plan! Use our bonus prompt to get a concise action plan summarizing the opportunities uncovered during your journey mapping. This prompt will ensure that you seize every chance for business growth. !! Important !! • This spreadsheet is only compatible with Google Sheets, not with Excel or other programmes such as Numbers, GoodNotes etc. • You will need a Google account (which is free) to access this spreadsheet. • This tool is designed to be used with ChatGPT (Free or Plus version), so you will also need a ChatGPT account. AFTER YOUR PURCHASE After your payment has cleared you will be able to download your files instantly! You will be able to find the downloads here http://www.etsy.com/ca/your/purchases. If you don’t have an Etsy account you will find a download link available in your receipt email. You can find more info on digital downloads and how to access them here at ETSY's help centre https://help.etsy.com/hc/en-gb/articles/115013328108?segment=shopping !! DISCLAIMER !! As this is a digital product, no refunds can be given if purchased, even if the product is incompatible with your software. !! TERMS OF USE !! You CANNOT make the ChatGPT Customer Journey Map Generator available for digital download, resell or redistribute or modified, in digital form. Thank You!

Meet the Interactive Journey Map, a new take on journey mapping using Figma's prototyping tools. Expandable mini user personas and clickable user-flow flow elements enable you to go deeper into the details. Duplicate the file and start using it now for free.

Customer journey map | Analyst designed by Tyler Wain. Connect with them on Dribbble; the global community for designers and creative professionals.

Visually demonstrate how your customers are interacting with your business with this customer journey map timeline infographic

Tell the story of your customer’s experience with this perfect Customer Journey Map PowerPoint PPT Template and go for a great presentation to convey not only the needed information but also your brand identity and reliability saving time and effort.

Learn how to build a visual customer journey map that helps you improve the customer experience at every stage and touchpoint. Templates and examples included.

Commissioning a designer or illustrator, to work with you on a creative project can be a little daunting for some. Especially if you haven’t commissioned creative before, it’s hard to know what to expect. In this post, I’ve tried to break the process down, to show the various stages we would underta

The first time I made a user journey map, I had to research first how to make one. I checked several sources and examples and eventually made this: This is what is called an as-is journey map. You…

Customer Journey Maps can be visually expressed in a wide manner, but all of them are following a base and, on that, you can create more and more, depending which are your needs and can become very…

We know that as people and as consumers, our decisions are colored by emotions. As marketers, we’re interested in giving the people making decisions about our products a great experience. To do that…

A customer journey mapping (CJM) is needed to understand your customer, their pain points and how they interact with your product or service. Learn how to create a CJM.

Customer Journey Mapping enables you to take a “day in the life of a customer.” Here's how this tool will yield powerful insights into and intimate knowledge of what “it’s like” from the user’s angle.

The customer journey is the process that your customers take when interacting with your company. It starts at the beginning, when they first learn about your company, and goes through to the end, when they complete your ultimate goal, like making a purchase or becoming a repeat customer. It may also end when they provide […]

If your business needs a bit of a boost, a customer journey map may just be the missing link. Here's how to create one from scratch.

Una Customer Experience Journey Map è un’interpretazione visiva della relazione con un'azienda, prodotto o marca, dal punto di vista di una persona.

Customer journey map designed by Alejandro Ramirez for Aerolab. Connect with them on Dribbble; the global community for designers and creative professionals.

The point of a customer journey map is to understand, as clearly as possible, what a customer will encounter when using your service.

Have you ever wondered why customers choose one retail store over another? What makes them leave and never come back? Is it an unsuitable location, a bad name, high prices, or a small assortment?

In this article, we will explore Elements, Touch points / Channels in Customer Journey Mapping, as well as Customer Journey Mapping Process.

Download our free Customer Journey Map template to map your company's customer journeys.

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Experience Map designed by David Miller for hedgehog lab. Connect with them on Dribbble; the global community for designers and creative professionals.

A customer journey map is a diagram of all the places customers come into contact with your brand. Visit InMoment for examples of a customer journey map.

Tell the story of your customer’s experience with this perfect Customer Journey Map PowerPoint PPT Template and go for a great presentation to convey not only the needed information but also your brand identity and reliability saving time and effort.