Hello Valued Customers, What you see in our shop is just a glimpse of our extensive portfolio. Your imagination is the only limit. Our team of professional designers stands ready to create the rug of your dreams. All you need to do is get in touch with us. ATTENTION! Please be aware that there may be customs duties for your country. A. PRODUCT DETAILS The edge (overlock) stitch colors of our rugs may vary depending on the rug colors. Since our rugs utilize high-temperature digital printing technology, rug dimensions can vary by ± 1-3%. The sample colors you see may slightly differ from our samples due to variations in screen color calibration. Thanks to its high-quality digital print and non-slip base, it adheres smoothly to all surfaces. Our rugs are non-slip. Thickness is 4-5mm. B. CARE INSTRUCTIONS The stain-resistant material makes cleaning a breeze – simply use a damp cloth with mild soapy water to clean (avoid bleach) and let it air dry. You can safely machine wash it at 30 degrees in delicate washing programs without wringing. C. RETURN & EXCHANGE Please note that we craft these rugs on-demand, specifically for you, and after rigorous quality control, they are shipped via express courier. Therefore, except for manufacturing defects, we cannot accept returns or exchanges for custom-made rugs. D. SHIPPING & DELIVERY Occasional delays may occur due to address and customs conditions. E. CUSTOM RUG DESIGN REQUESTS If you'd like to create your own custom carpet, please send us the picture, logo, or design you desire, along with size specifications. You can send this message through the custom section on our page or directly to our email address. For the best quality, please provide a high-resolution photo. There are no extra fees for custom designs. As your feedback is crucial for our business development, we cordially invite you to leave positive feedback if you are satisfied with both our product and service. We truly appreciate your trust in us, and we look forward to serving you again in the future. Thank you from the bottom of our hearts!