Both Skype and Hosted PBX (Cloud PBX, Virtual PBX) are based communication services They are Actually very different and can work together somewhat. While Skype is Suitable for outbound calls and on the other hand Cloud PBX phone system or Hosted PBX Focus More on inbound calls. Skype Can Facilitate a company is saving money for outbound calls northeastern Especially For International calls whiles Cloud or Hosted PBX focuse is giving the business Ability to sound very professional When Taking inbound calls from Prospective and / or current customer. Whiles Skype communication is an internet-based phone system (VoIP), Cloud Based PBX is the actual Phone Networks That Can be Run is an internet lines. Have a requirement of VoIP That You Should Have a High Bandwidth Allocation or high speed internet connection to use the phone service. Can Skype provides just the Subscriber to Subscriber calls but on the other hand with Cloud PBX gives you like a call center phone system network of your own and also having a extension of the Independent Working under you. Businesses who use a lot of phones Mainly employees for their work and can not work properly without a PBX technology installed in the system they'll use, but recently a PBX can also be made to work automatically, without a person operating it, but These Kind of devices are expensive and complicated to use. And if for example the Business That is to assign a different location or just add them to or remove a phone line, this process will be really expensive and Could take days or weeks to finish. Skype currently offers Skype number allowi you to get inbound calls through the system. Skype numbers are Local No. That can include Voice Mail Or sometimes Call Forwarding while on the other hand the Cloud or Hosted PBX Allows You To Have Your Own Toll Free Number or Local Business Number for Your Business That includes feature like auto call attendant, voice-mail extension, after hours settings, and a lot more. Skype service is Considered to be over the years but generally, Reliable Reported Various types of connectivity and quality problems. Business Owners Are not So given treatment Referred to say its impossible to get any type of service guarantee. Skype Can Provide a great deal of online support to help you with some issues in the form of user guides and some in the Microsoft Knowledge Base. The provider itself does not offer a one on one phone support or on site visit to clients if an issue occurred.