How to Fix Your iPad When It Won't Charge 1. Check the cable and charger. Make sure that the cable is plugged in securely to both the iPad and the power outlet. Try a different cable or charger if you have one available. 2. Check the power outlet. Make sure that the power outlet is working by plugging in another device, such as a phone or lamp. 3. Restart your iPad. Press and hold the power button until you see the power off slider. Slide the slider to turn off your iPad, then wait a few seconds before turning it back on. 4. Update your iPad's software. Go to Settings > General > Software Update and check for any available updates. 5. Reset your iPad. Go to Settings > General > Reset and select Reset All Settings. This will erase all of your settings, but it will not delete your data. 6. Take your iPad to an Apple Store or authorized service provider for help.