One of the reasons why businesses overcomplicate processes in transition projects is because they are trying to develop an approach that meets all the principles of best practice. Quite often, the people in charge or accountable for transition projects want to achieve perfection when designing a service; it’s a natural desire and they want to do their best. However, in IT Service Management (ITSM you will never achieve perfection. Continual service improvement is critical and it’s important to, as ITIL Practitioner states, Progress Iteratively.