![[FAQ] How to find the difference in a phone configuration when using Poly IP phones](https://i.pinimg.com/originals/2f/f9/3b/2ff93b929a5a37bff3afdf146373d5a1.png)
A customer wanted to understand the difference between a working phone and a non-working phone based on their configuration. Since UC Software 4.0.0 Poly phones can backup their running configuration. Simply browse to the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Bac...
![[FAQ] How to Troubleshoot Polycom VoIP related Issues](https://i.pinimg.com/originals/49/83/99/498399bf779e007bdeabad21d7993598.png)
