Bespoke/Made to Order Order includes: Detachable Satin bow, removable ivory bow made with satin fabric. Size is the width of the bow. Width: 40 cm/15 inch -------------------------------------------------- DELIVERY The standard delivery service we use normally takes 3-5 working days for domestic orders and 10-14 days for international orders. -------------------------------------------------- SPECIAL SIZES Special size items are available on request; please do not hesitate to contact me for details -------------------------------------------------- URGENT ORDERS If you need your order in a hurry please let me know and I will try my best to accommodate the request. * Extra charge applies Please contact me for more details. -------------------------------------------------- Return & Exchange Policy We want our clients to be thrilled with their purchases, for a smoother buying experience, the key parts of our return policy are listed below: ✧ If for any reason you're not satisfied with your item, please contact us WITHIN 7 DAYS of delivery. And ship items back WITHIN 14 DAYS of delivery. ✧ Returns and cancellations are accepted on new items only. (No stains, hair, etc) ✧ Custom or personalized items can't be returned or exchanged ✧ Cancellations must be WITHIN 24 hours. ✧ There will be subject to a 10% restocking fee for exchange and return items. ✧ Shipping and handling costs are non-refundable. ✧ If you have any questions, feel free to reach out to us! -------------------------------------------------- INTERNATIONAL SHIPMENTS Postage paid does not include custom duty tax. Please remember to include your contact telephone number for international package.