When you empower the remote access feature, you can get to your system through Netgear genie app even when you are far from home. With genie remote feature, all you require is your tablet or cell phone to analyze and fix organize issues, provide guest the access, take a look at the network map, even reboot your router. If you still face any Issue, you can contact Netgear Router Technical helpline number or Netgear Router Customer Assistance for help. Visit : http://router-updatehelp.com/netgear-router-update/