FAQ ❓❓❓ ---🎈When can I get the sign after the order? *Normal order: production takes 4-6 days, shipping takes 5-8days *Rush order +$20: production takes 1-3 days, shipping takes 5-8days *Normally By DHL/Fedex Express ---🎈What's your after-sale service? *If the sign was damaged during shipping, tell us 4 days upon receiving it, we will send you a new one. *3 years warranty for any quality problem, so just send a photo or video of the sign, we will help to solve or send you an accessory/new one. *We would confirm the details of the sign with you before production. Since this is customed product, we cannot re-sell it. So the order cannot be canceled. ---🎈Do you have any certificates? UL Listed and SAA Certificate Safe Power Supply. ---🎈How to install it? * Scews for mounting. * Wires for hanging * 3m Stickers * Acrylic board to support it standing on the desk. +USD 40. *Need instruction? Pls, contact me. ---🎈What will come in the parcel? *Neon sign *Controller+Power supply *Scews/wires/3M stickers *Remote