Se sabe que el consumidor ha evolucionado al punto en que el precio o costo de un producto es sólo un factor más que juega en el proceso de elección antes que el eje clave; hoy por hoy, la experiencia de marca puede ser la clave para el éxito de un porducto o servicio. Es ahí donde el customer experience adquiere un rol importante.
Backed by 450 global data sources, Trulioo identity verification helps businesses reduce fraud, streamline onboarding and meet AML/KYC compliance.
Medibank has revealed a cyber attack that hacked customer data is worse than originally thought and significant amounts of data have been compromised.
Personal details of hundreds of thousands of JD Wetherspoon customers have been accessed and leaked following a hack of its database. The cyber attack affects more than 650,000 customers, the UK pub chain has announced.
Transport for London, which is in charge of Farringdon Station, denied any of its staff wrote the sign which has now been removed.
Learn how Red Team Exercises mimic real-world cyberattacks to expose security weaknesses and improve your organization's cybersecurity posture.
A viral video of a fight between a McDonald's worker and customer reveals a dark truth about the fast-food industry.
"Hi, I'm from IT" call yielded access to customer records, lulz; Cox fined $596k.
D&G Security Incorporated is a proud Canadian Physical Security Services providing Ontario Ministry of Solicitor General licensed corporation.
By Mick Bradley, VP EMEA, Arcserve
During trying times, new customers can be your lifeline.
As part of my series about the five things a business should do to create a Wow! customer experience, I had the pleasure of interviewing Ken Blankenhorn. Ken is the President and CEO of Desiccare…
Preventing a data breach within your small business or large business is very vital. Cyber attackers and hackers targets websites, emails of an employee,
SCAMMERS were finding a way to exploit Apple’s Recovery Key mechanism allowing them to lock users out of their accounts permanently. The lock attack allows them to get into the account and ch…
More than a week after suffering one of Australia's biggest ever cyber attacks, Optus is scrambling to fill customers with confidence after a long period of poor communication, as the government calls for an urgent end to the confusion.
Customers of JD Sports, including group brands Size?, Millets, Blacks, Scotts and MilletSport, have been warned that attackers gained unauthorized access to data during a successful attack.
The PSA gave tips on what to do in the event of a nuclear attack. FOX News host Tucker Carlson called it "lunacy," but was it?
You're going to have an unhappy client sooner or later. So, what should you do with an unhappy - sometimes angry customer?
Attack accessed 47 staff email accounts and affected 186,000 customers.
Tourism professionals are using big data to accurately predict tourist demand. This article may guide you to more confident decision-making, accurate analysis and greater operational efficiencies, and risk and cost reductions.
Attack accessed 47 staff email accounts and affected 186,000 customers.
Tourism professionals are using big data to accurately predict tourist demand. This article may guide you to more confident decision-making, accurate analysis and greater operational efficiencies, and risk and cost reductions.
There’s been a lot written about the shift from companies focused on customer service and support to companies focusing on customer experience. Customer experience–or, more specifically, customer…
types of customers massively differs from other client in many ways. that's why dealing with all your clients the same way could be big fault.
Insights into how to setup and build a winning customer service department for your business including the key customer support metrics.
As beautiful as some may be, posed photographs aren't as impressive as those that capture something completely unexpected. What's truly impressive is when something suddenly happens and it shatters everyone's expectations. The ability to capture such photos just seconds before the "real" action takes place is quite rare and that's exactly why these photos are so exciting.
The World Photography Organisation has announced the Open and Youth category winners in the 2012 Sony World Photography Awards. The overall Open and Youth competition winners will be announced at the annual Sony World Photography Awards ceremony and gala dinner on 26 April at the Hilton Hotel on London’s Park Lane. All images can be viewed at the Sony World Photography Awards Exhibition at Somerset House, London, from 27 April to 20 May 2012.
Explore how business verification services helps in fraud prevention and safeguard businesses in the fraudulent era.
Download the CRM or Customer Relationship Management banner concept has 6 steps to analyze such as strategy, sale, marketing, service, support, analysis and order. Banner with icon. Infographic presentation vector 8902891 royalty-free Vector from Vecteezy for your project and explore over a million other vectors, icons and clipart graphics!
Back then, some marketers considered cybersecurity as another information technology (IT) issue. Even as data breaches became more common, many marketers
New research published in Science Advances suggests that economic decline and economic inequality are both tied to the emergence of polarization. The new
Lean 5 ways other retailers are using AI and automation technology to create loyal customers and brand advocates.
Download our free customer avatar worksheet to help you identify your ideal customers for marketing purposes.
