Companies are pouring more resources than ever before into building a strong customer experience, and many expect to soon compete on experience more than price or quality. But what about customer service, and what is the difference between customer service and customer care?
Customer service vs customer experience - what’s the difference? Explore the definitions, the differences between them, and how to succeed at both.
Dealing with unhappy clients is something every freelancer needs to do at some point! Learn 10 questions to ask yourself when dealing with unhappy clients.
If your business lacks customer service, you’re going to lose customers. Here are 4 of the most common customer service complaints and how to avoid them.
Check out my 15 top tips to get more clients - whether you're a blogger, entrepreneur, coach, content creator - this advice will upgrade your strategy!
6 Tips for Retaining Your Clients - Behindthechair.com
This simple walk-through helps you narrow down your business' ideal customer, target audience, or perfect avatar. Let's make social media marketing easy!
This guide by Dr. Buzz Mingin breaks down how managers can handle employees undermining their authority.
An unhappy customer can lead to an unhappy experience for all. Crucial conversation responses will win when it comes to winning back unhappy customers.
Your ideal customer profile will help guide your marketing, product creation, branding, and product creation. Grab the free worksheet and get started now!
Want to grow your business on Instagram? Of course you do! Everyone knows that creating great content for your target audience is a must, but going out there to hunt down and attract new followers is another great strategy. And I have one simple method to share with you that will almost guar
Did you just launch a gorgeous website offering killer services, but have ZERO inquiries coming in? If so, don’t fret! You’re not alone. It’s easy to think that once you launch your site the clients will magically start streaming in, but that's usually not the case. Most likely you’ll hav
Want to improve your business' customer service? Here are 10 ideas for putting your customer first every day and making him feel more valued.
