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In our digital world of instant gratification, your savvy customers want answers and information immediately. Here’s how to blend customer service and marketing to keep your customers happy.

We discuss frequently asked questions regarding where the best place is to put your JNH Lifestyles infrared sauna.

Customers no longer compare you just to your direct competition but to the best service they have received from any company, even in non-related industries.

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Contents1 Did you pass knowledge base 101 yet?1.1 What is Automation? – Definition from Techopedia – Techopedia2 HubSpot Help Desk and Ticketing Software3 Automated customer service that deepens relationships.4 Cons of automated customer service5 Ways to Use AI Writing Assistants For Customer Service5.1 Deliveroo serves up automated service delivery with ... Read more

Creating an excellent customer experience in your store is easier than you may think.

If you want to scale your business, you need to have top-tier online customer service. Here's how you achieve that.

Join Visionary Solutions, a premier call center in Dominican Republic, for top BPO services in customer support, sales, and back office management.

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If you’re thinking of outsourcing your customer service to a customer call center services, check out this article to see this move can benefit your business!

Fall is the season of gratitude! Show your grateful heart with our grateful tee! This olive tee is cozy, comfy, and the perfect fall color!  WORDS FROM OUR CUSTOMERS: "Quick shipping even around the holidays, came out great!" Laura M. "Excellent customer service for a customized order. Shipped quickly and I loved the finished product!" Karina K. "Exactly as i expected & totally cute!" Shanna H. FREE SHIPPING within US:  This tee will ship in 1-3 business days. They will be shipped via First Class Mail or Priority Mail LITTLE DETAILS: This is a super-soft, relaxed-fitted t-shirt! It's got that boyfriend fit.  Color: Olive and White Fit: Unisex tee with a boyfriend fit. See the sizing guide below. Fabrication: Olive: 99% cotton 1% polyester; White: 100% Cotton LOVE IT?  SHARE IT! Snap a great selfie and don't forget to tag @pretty_collected and use #prettycollected - we'd love to feature you on our Instagram page!!

Customer service excellence, for any sized business, is one of the most effective ways to build and sustain a competitive advantage. Yet when it comes to small business, there is, arguably, even more at stake. Here is a 10-point customer service guide that every small business can benefit from.

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Customer service is as critical to your business as sales and marketing — maybe even more so. Learn about the importance of customer service in this post.

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Do you want to create marketing campaigns that speak directly to your target audience's needs and desires? Here's how!

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Learn how to use customer segmentation to reach different customers at the right time with the right information to grow your business and meet their needs.

A customer success manager (CSM) is responsible for ensuring the overall satisfaction, retention, and success of clients or customers within a company. Their primary focus is to understand the unique needs and goals of customers, provide ongoing support, and foster positive relationships.

Laser hair removal remains a fairly new technology. Research on the topic does exist but not that much. That is one reason why we do not know of the effects of laser on a fetus and strongly do not advise to undergo laser hair removal while pregnant. Just in general, laser hair removal may seem risky to some. However, in an effort to be transparent and inform our customers about the procedure, we did some digging. Indeed, we interviewed laser specialists at Infinity Laser Spa in order to find out whether laser hair removal is safe and what are its potential side effects. 1. How does laser hair removal work? Laser hair removal is a procedure that uses a beam of light to remove unwanted hair. During the procedure, the laser device will produce a light that the hair pigment will absorb. This pigment is melanin. The technique makes sure that the light will target specifically the hair follicle. The hair follicles are tube-shaped sacks that produce the hair. This damage to the hair follicle will reduce or prevent future growth. Laser hair removal can help reduce hair growth by up to 90%. Because it targets the hair follicle under the skin, the laser does not damage the skin. 2. How to do laser hair removal right? Customer satisfaction is what matters most to us. We want to make sure you get the best experience and satisfying results. We will take all necessary precautions to maximize the results of each laser hair removal session. One of our experienced laser technician will walk you through the whole procedure, the before and after care and answer all the questions you may have. At Infinity Laser Spa, we use diode laser technology thus insuring that we can treat all skin tones and complexions. The technician will set the laser intensity according to the patiente's skin tone and sensitivity. Each client being different, laser hair removal will have a different feel and results for everybody. All the settings on laser machines are set according to a patient's skin tone and skin sensitivity. Of course, there are some factors to take into account. Know that your hair growth cycle may affect the results of your laser hair removal. If your hair is not in the anagen phase, the procedure will not have the expected results. Laser hair removal is not efficient when the hair is on the last two phases of the growth stage: catagen and tolegen. However, 20% off your hair will be in the anagen phase at any point in time guaranteeing that the laser treats at least 18% of hair during each session. The hair growth cycle is essentially the reason why you need several sessions and sometimes even touch ups. The second factor to take into account is pain. The first seconds of the treatment are painless. However, as the laser heats up, you will start to feel the heat. Although the sensation is not what we can call painful, it is not pleasant either. You should still be able to go through it without much difficulty. If it is too hot or painful, notify the technician at once to change the settings of the machine. A sensation in the treatment is the feeling of being pinched. This happens as the laser targets the hair follicle. Again, the sensation should be bearable. If not, tell your technician. Communication is key to the process and the best way to have safe laser hair removal. 3. Does laser hair removal have downtime? Laser hair removal is a safe procedure that is fairly gentle to the skin. As explained at the beginning of this post, the laser does not target the skin but the hair follicle underneath the skin. Thus, the laser will not damage the skin. That is why there is no downtime. If you have a very sensitive skin, you may experience some mild redness, which should go away within thirty minutes. Do not forget to apply sunscreen or some strong SPF after your treatment, especially if you will be in the sun. 4. What are the risks of laser hair removal? Provided that the treatment is done right and that the patient follows the advice the technician gave them, laser hair removal is a safe procedure. However, in some rare cases, some people may notice discoloration or changes in skin pigment. This can happen when the aftercare routine is not strictly followed, i.e. the patient exposes themselves to direct sun. This is a side effect that darker skin are more prone to. Remember to limit exposure to the sun as much as possible after a session and to apply a strong SPF. The risks of burns and blistering also does exist. Once again, this is more common with darker skins and complexions, which have more melanin. Indeed, since it is melanin that absorbs the beam of light, it is possible that the laser focuses on melanin around the hair follicle. However, when the settings of the laser are right and there is good communication between the patient and the technician, chances of burning are thin. Unshaven hair might also increase burn likeliness. And finally, another side effect of laser hair removal, although very uncommon: excessive hair growth. There is no medical explanation as to why this can happen. 5. How to make laser hair removal even safer? Laser hair removal is safe. Especially if you follow all the instructions the technician gave you. However, in order to minimize the likelihood of negative side effects, there are a few precautions patient can take. -Reduce exposure to direct sun and make sure you apply a strong SPF before you leave your home. -Avoid hair and skin bleaching on the treated areas. Do not wax nor pluck when you see regrowth as this will hinder the process during your next session. -Avoid tanning of all kinds: tanning lotions, spray tan, tanning beds, as the laser targets pigments. -Do not undergo laser hair removal while being on antibiotics, retinocal or any other photosensitive medications. Tell your technician beforehand whether you've been on any medication to decide whether you should wait a bit longer before your next session. In conclusion, laser hair removal is a safe procedure if performed by professionals and when patients perform the appropriate aftercare.

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Instilling a better brand image starts from delivering superior customer experience. Here are 7 techniques to make your customers love you.

The implementation of a corporate e learning platform becomes significant to drive employee engagement and business productivity.

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No matter if you’re a stock clerk, cashier, or floor manager, here are 8 customer service skills every retail employee needs to know to succeed.

Do you know what customer centricity is and how it can impact your business? Here's everything you need to know.

Are You Able To Keep Up?Autoxloo’s Live Chat is designed to give each department and its respective staff in your dealership a unique user access to

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There are, undoubtedly, more than 2,019 ways you could go about improving your customer service in 2019. But here's a more manageable list of nine from customer service consultant Micah Solomon to get things started without getting overwhelmed.

Deliver top-notch service with these examples of good customer service from real brands plus customer service takeaways that you can implement on your team.