The ability to infer the thoughts and feelings of others is called “empathy” To a greater or lesser extent, we all possess the ability to be aware, understand, recognize, and appreciate the feelings of others. The same ability generates a sense of sympathy, understanding and tenderness. The skill itself is called “empathy” and is an essential interpersonal communication skill. What is empathy? Empathy is the solid understanding of the person’s problems in front of us. Said in a popular language, “it is to put yourself in the shoes of the other” consequently, empathy is fundamental to understanding in depth the message of other people and thus establish a channel of communication since we can emotionally “interpret” the other. According to some scientists, empathy becomes something like our social conscience because, through it, you can appreciate the feelings and needs of others, giving rise to emotional warmth, commitment, affection and sensitivity. The process of empathy Acting with empathy