Be an experience-driven business, and not sales-driven because consumers buy experiences, not products! Exceptional #ConsumerExperience is vital to win the #digital savvy customers. Businesses need to up their #DigitalExperience game to gain trust and loyalty, and when you have a loyal customer base by your side, revenue always follows. Today's #FactFriday depicts how #CX can improve your sales as people are willing to pay more for better experiences. #CustomerSatisfaction