You will not receive an item in the mail. This listing includes 1 PNG file without the watermark and background. The download is automatically sent once payment is made. This listing is a request for a color change or name change to any of my current listings. You do not need to purchase the listing you would like to alter. You will receive the file to your Etsy email within 24 hours of purchase. Before purchasing a downloadable design, ensure you are knowledgeable about which file formats work with your software/plotter/vinyl cutter. The file type is stated on the listing and no additional file types will be provided. You are agreeing that you will not share, copy, manipulate, or sell any of The Grouchy Pencil’s designs to any business or third party. You also agree you will not create templates or digital files of these designs and offer it for sale at any time. These files are for the sole purpose of creating a template to use for your business to create completed products for your customers and are exclusive to only the purchaser. Due to the nature of our downloadable products there are no refunds once the file is downloaded and all digital sales are final. We love creating custom items so if you have an idea, shoot us a message and we would love to work with you!