My Pancreas chose the dark side SVG is a single zip file (or multiple zips if a jumbo bundle) with the following included in the download. Files can be used but not limited to the following programs: You are buying the following Digital Files only, not the photo Mock-up displaying the file. PNG - Printing programs such as Microsoft Word. 300dpi. DXF - Silhouette Studio EPS - Adobe illustrator, Make the SVG - Cricut Design Space, Silhouette Designer Edition & ScanNCut Cut, Corel Draw and Inkscape. All Tryon Graphic Design products can be used for anything you choose. - For Personal / Non-Profit Use - Commercial / Profit Use - Physical product sale allowed. ***You may not re-sell trade or gift away the actual digital file/files you purchased *** INSTANT DOWNLOAD ::::::::::::::::::::::::::::::::::::::::: This is a digital product so no physical product will be sent. ONCE PAYMENT IS COMPLETE digital files will be available for download in your me know and I will see what I can do. I “usually” respond quickly unless I am out of the office. ::::::::::::::::::::::::::::::::::::::::: You can locate your files under “Purchases and Reviews”. In addition, an email will shortly be sent to your Etsy registered email with the download and receipt. Since this is a downloaded product, it is NON-REFUNDABLE. **Please note, I do not have any control over when Etsy completes its payment processing. ::::::::::::::::::::::::::::::::::::::::: RETURNS/REFUNDS/PROBLEMS? As stated above, due to the digital nature of the product, returns are not accepted nor are refunds or exchanges. However, if you have a problem with your download, please let me know and I will make every effort to remedy this situation.