29 Year Anniversary Gift - 29th Anniversary Gift - Twenty Ninth Anniversary Gift - Twenty Nine Year Anniversary Gift - Eternal Hug - Diameters available (7", 11", 14" and 18") - 3/4" thick solid oak or maple - Laser engraved design - Made to order - Low-level sheen - Craft: stain, lacquer, paint, woodworking - Black spade shape clock hands - Quartz silent movement is flush mounted on back - Includes hour and minute hands - Operates on a single AA battery (not included) - Keyhole slot on back for hanging on wall - Props in product images (ex. table easel) are not included and are for demonstration only PERSONALIZED VS CUSTOMIZED Personalized - is text-only edits to the original design template. So swapping out existing text - while rest of the design remains as shown in product image. This is free. Customized - adding additional lines of text, border changes, font changes, adding a logo, or any other graphical changes that deviate from the design shown in product image. This is an additional fee (see below for more info on custom orders). PROOFING Digital proof is available by request. You must request proof within 24 hours of purchase. We do not provide a proof if you have not yet placed an order. If you need a proof this may delay the above mentioned time. Incomplete information may delay processing time. If we need to clarify something in your information this may delay the above mentioned time. The time counting begins when we have everything needed to produce your order. If you need to make a change after you have submitted an order and we have not started your order, you will need to cancel your existing order and submit a new order with the desired changes. So please check all of your info before submitting your order. It is VERY IMPORTANT to double check names/dates that you submit to us. Please ensure proper spelling and grammar - customer's are responsible for any errors submitted with order. We cannot accept returns or refunds on engraved items, unless we made an error. You are given 2 business days to respond to the proof before we move forward with your order in an effort to ship by Etsy's expected ship date. HOW TO ORDER: Please provide your personalization details in the form above or use the "Notes" section during checkout: - Couple's names: In the same order as they should be engraved. - Dates: In the same order as it should be engraved. Please note that the date will be in the same format as in the product picture. If you wish for them to be case sensitive please state this in your notes otherwise we will use the same case structure in the image of this product. **IMPORTANT: Beside simple personalization, if you include additional customizations: such as additional lines of text or any other customization that goes beyond simply swapping text that already exists in the product display image - you will delay your order. This would include changing the order of things (date moved from top to bottom, last name removed, etc.) In these cases, we will need to reach out to you for clarification, most likely will require you to purchase a custom fee, and then finally create a proof for your approval. If you have a custom request please see next paragraph. HOW DO I CUSTOMIZE BEYOND WHAT IS SHOWN IN THE PRODUCT LISTING IMAGE? If you are looking to add a logo or graphic, add additional lines of text, change border, or change fonts - then you will need to purchase our $20 custom fee. This would include changing the order of things (date moved from top to bottom, last name removed, etc.). This will also require a proofing step as well. So we would send you a proof image for you to approve (typically the following day after order is place). HOW TO PLACE CUSTOM ORDER: You would first pick the listing that most closely matches your vision and add that to your cart. Next, you would add the custom fee to your cart. Add this to cart ----> https://www.etsy.com/listing/1673985603/custom-upcharge **NEED IT IN A HURRY? If you want to get your order at the front of the line than purchase our Rush Fee option as well. https://www.etsy.com/listing/1659820492/rush-fee **NEED A MESSAGE ENGRAVED ON THE BACK? Short text message engraved on the back in a 3 x 3 inch area. Text message must be under 15 total words. https://www.etsy.com/listing/1673983093/engraved-back To see more of our exciting "Wedding & Anniversary" designs, click this link: https://www.etsy.com/shop/LetsEngrave/search?search_query=Anniversary ***CHRISTMAS CUT-OFF DATE*** Due to high volume of sales each December, we have a specific "cut-off date" for orders to arrive by Dec 24 for Christmas. That date cut-off date is subject to change every year. So check our shop banner in December to see the current cut-off date. See link below for shop home page. Our Christmas shipping guarantee covers you in the event your package doesn't arrive by Dec 24 if you placed your order on or before the cutoff date. We will issue a refund of your shipping fee if you placed your order by cut-off date and it didn't arrived by Dec 24 for any reason. We may also limit our offerings during December to items that are not personalized. We typically build our inventory in months leading up to Christmas and so to focus on fulfilling those orders we may limit our custom, made to order,products. --------------------------------------------------------- Thank you for visiting Let's Engrave https://www.etsy.com/shop/LetsEngrave