Also published on UX Collective : https://uxdesign.cc/emotions-and-micro-expressions-in-ux-research-user-testing-a58b66612de In a professional experience I was unexpectedly sent to Spain, where I don’t speak the language, for a user testing session of a system I did not design with the promise of a translator. Once there, no translator. Nice. But the possibility of capturing the video of the … Continuer la lecture de « Micro-expressions in user testing: when users betray their true emotional states »