This listing is for one custom glittered tumbler in the colors pictured unless another glitter color is requested. If you would like it personalized please include name, monogram, or decal details in the notes. Also, advise color you would like decal. If you would like the same exact glitter and decal as the photo please advise- same glitter and same decal pictured in notes. Monograms should be listed in the following order: First Initial, Last Initial, Middle Initial: Monogram will be copied in exact order from the notes. Double check all spelling as we copy and paste from your notes provided. We are not responsible for any error listed in notes. We do offer other glitter colors, feel free to send us a message if you don't see a color you are looking for in our shop! You have the ability to completely customize your tumbler! From colors to decals! We have well over 200 glitter colors, don’t see what you’re looking for, send us a message we might have it and if not we can probably get it for you! We use high quality glitter that gives the perfect sparkle. You will receive your one tumbler in your choice of glitter colors with your choice of decal. Each tumbler is sealed using FDA compliant epoxy. Your decal will be sealed under the epoxy! Please note the color seen on your screen can differ due to screen resolution. Glitter color can vary with each batch according to the supplier so not each one will be the exact same especially with custom mixes. **If you would like the top rim of the tumbler to remain stainless steel top rim please indicate those details in the personalization box.*** By placing an order you’re agree to the current turnaround time for order processing. You’re aware each item is handmade to order unless ready to ship is indicated in the listing. Please understand the ship date Etsy provides is an estimate and can be off by a few days. If we send a message to verify details if unclear and we don’t hear back for an extended period of time we will hold your order and push your ship date back until we get a response. Are you wanting a specific decal, send us a message with a photo of it! Processing time: 3-4 weeks (not including weekends or holidays) this is subject to change so please check shop announcements to verify current turnaround times. This time doesn’t include shipping, the processing time is the time from when your order is placed until it ships. If your order is placed on a weekend it will begin processing the following business day. The processing time allows us time to not only complete your order but all our other orders we receive. We do receive a high volume of orders, so please understand we go in the order received and your order will take the entire processing time. Need a rush order? Send us a message to discuss options of rush order. We offer rush orders but you will need to verify the date you need it delivered by is attainable. Use the following link to add the rush order option to your cart: Rush order add on: https://www.etsy.com/listing/473517078/rush-my-order-add-on-production-rush-add?utm_medium=SellerListingTools&utm_campaign=Share&utm_source=Raw&share_time=1527441941000&utm_term=so.slt All tumblers are handmade and made to order. We do our best to make sure each one is prefect! Yes, we are human so there is a small possibility for error but there’s a slim chance of that! If for some reason there is an issue with your order once you receive please send us a message within 24 hours of delivery so we can assist you in getting it corrected! We strive to provide the best product and want you to be happy! We’ve been doing this for a few years and so far so good! Shipping: Priority USPS mail, this is typically 1-3 days however can take longer depending on the post office, shipping times begin after your order ships after the 3-4 week processing time. We do offer shipping options via FedEx. Please keep in mind during the holiday season shipping times can and will be longer so please plan accordingly. We are not responsible for packages that arrive late due to the carrier service. ***Express shipping is available but that doesn’t change production time. Tumbler Care Instructions: - Hand Wash Only - Do not put in dishwasher - Do not microwave - Do not soak - Use non-abrasive sponge - Do not leave in sun for an extended period of time We are not responsible for accidental damage. If you tumbler falls or is dropped we don’t cover the damage, we will be glad to assist you with getting it repaired(if possible) or remade but please understand there is a fee that will be associated. **** Items are final sale since each one is made to order! No cancellations once order has been placed. *** Customer is responsible to provide correct shipping information at time of checkout. If incorrect information is provided and package is returned customer is responsible for cost of re-shipping and custom listing fee. Item will be held until fee is paid. If your order arrives damaged please take photos of the box and damaged goods and send them to us, we will file a claim with the shipping carrier, your order does include shipping insurance just in case your order is damaged in transit.***Please be aware every ombre will be unique and not the same as the one in the photo. Tumblers will not be remade if you're unhappy with the placement of the glitter as each are handmade and glitter doesn't lay the same on each tumbler. Please be aware each ombre will not be the same, similar but not the same as these are handmade items each one differs.
