Processing Time: 1-5 days During holidays please expect delays as the amount of orders are slightly higher than usual, although we will do our best to get your order to you as soon as possible. Care Instructions Machine wash: warm (max 40C or 105F); Do not bleach; Tumble dry: low heat; Iron, steam or dry: low heat; Do not dryclean. Returns All items are made-to-order. Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns. But please contact me if you have any problems with your order. Feedback We strive to earn your 5 star feedback and it is very important to a small business. Feedback lower than 5 stars can have crippling consequences and hardships for businesses. Please take the time to review your order with 5 star feedback. If there is ANYTHING at all wrong with your order that would not allow you to give a full 5 Star rating please reach out to us to make it right.