UX designers use a lot of different research techniques, such as interviews and workshops. They summarize research findings into user stories and user flows and communicate their thinking and solutions to the teams. But somewhere in all of this, there are real people for whom the products are being designed for. In order to create better products, designers must understand what’s going on in the user’s world. And that’s where storyboards come in. In this article, Nick Babich will focus on storyboards as a means to explore solutions to UX issues, as well as to communicate these issues and solutions to others.