These poufs are not only furniture, but also art. They’re made from 100% genuine soft goat leather except the Original leather in moroccan. After buying the skin, we hand paint it and dry it in the blazing sun of Marrakesh then we cut it and hand stitched it, finally we send it to the outskirt of Marrakesh to be finished with silk embroidery by local Berber women to show off expert craftsmanship. There are five people involved in making each pouf and it takes one day to complete it. There’s a secret bottom zipper for easy stuffing, Please be advised that all our poufs are authentic and handmade. Since they are not mass produced or machine made there are natural flaws and variations between the pieces which lend to their uniqueness. Thus, a mark or even a little color variation gives the product a prestigious feature. The smell of leather is normal because the product made from leather and wasn't treated with harmful chemical, but it will fade away overtime. We do our best to represent the product as accurately as possible. Contact us: Feel free to contact us for any information or questions via Etsy, we will reply within 1 hours. If you have an issue please inform us, so we can do everything to find solution and resolve problems. Reviews: We would really appreciate if you take some of your time and give us perhaps 5 stars positive Feedback once you receive you order and are fully satisfied with it. My business depends on your Feedback. We will leave you the same positive feedback after getting your payment. Shipping: This item will be shipped within 5 days after receiving your payment. We ship with UPS EXPRESS; you will get your item in less than 5 days (most of the time 48 hours). Items can be shipped from our warehouse in Morocco marrakech . UPS requires a contact phone number, so please leave a note when you purchase with your phone number. ✈️Normally it takes us 1-3 working day to prepare the package to be shipped. ✈️Express shipping worldwide: ✈️DHL/FedEx tracking number provided on dispatch. Delivery to most countries within 3-5 working days. Dimensions :Multi sizes Return Policy: After receiving the package within 14 days, if you feel that you are unsatisfied or there are some problems with it, we will be glad to exchange it or give you refund once we receive the returned one. We aren’t responsible for the shipping cost and we don't refund what we paid for shipping even if the item was listed as free shipping. International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. Wholesale deals: Since we make and export poufs all over the world, we offer the best prices on the net. No one can beat our prices because we export to so many of them. If you are interested to purchase on wholesale basis, just contact us and we will be happy to deal with you. We can also make the design in our workshop according to your needs.