At Pine & Poem Custom, we sell custom home decor, nursery art, and gifts, using the footprints, handprints, and ultrasound photo files that our customers provide to us. Current turnaround times can be found in our shop announcement. All personalized products require proof approval prior to shipping. Custom footprint, handprint, and ultrasound orders will not be scheduled to be made until we have received both the order and the necessary files from the buyer. Orders are subject to the turnaround time on the day these files are received. FAQs and instructions for taking and sending the files can be found by scrolling through the item photos above. We do not sell blank/DIY products, digital products or provide frames. Feel free to reach out with any other questions. Thanks! Orders are subject to the turnaround time on the date both the order has been placed and all necessary foot/hand/ultrasound files have been received. All design proofs must be reviewed/approved within 24 hours to avoid a delay. Feel free to reach out with any questions. ____________________________________________________________ HANDPRINT FAMILY TREE ART, UNFRAMED Custom 11x14 or 13x19 inch art print of your family's handprints made into a Family Tree. Personalized with our choice of handprint color, trunk color, font color & font style. This print can use either STOCK handprints or your family's actual stamped handprints. Instructions for taking and sending photos of the stamped handprints for us to use can be found here: http://bit.ly/PinePoemInstructions or by scrolling through the item's photos. Please be sure to select the appropriate option at checkout: USE CUSTOM = You would like to use your baby's, child's, or an adult's handprints. These are custom imprints YOU provide. There is a one-time fee to have each handprint made into a digital illustration. Once on file, they can be used over and over again for future purchases. **If purchasing multiple prints using the same set of handprints in the SAME TRANSACTION you can also select "USE FROM PAST ORDER" for the second, third and fourth (etc) item purchased. USE FROM PAST ORDER = Handprints have already been converted into a digital illustration and are on file from a prior order. USE STOCK = The handprints used in the listing photo will be used. Each handprint is created in its actual size. If using stock images, please provide the exact handprint size you would like (measure from the tip of the middle finger to the bottom of palm) for each hand and we will resize on our end. Since hand size will vary by genetics, gender and development simply stating "age 3 hand" is not specific enough. PLEASE provide an actual measurement from the child if you would like it actual size. Otherwise, it will be similar to the samples. ____________________________________________________________ INFO • Professionally printed on a museum-grade matte fine art paper using archival and fade-resistant inks. The watermark that appears during proofing will not appear on your print. • Paper measures 11x14 or 13x19 inches. Frames and mats are NOT included. We do not sell frames. • There may be slight color differences between the sample colors above and your final print due to varying screen settings and color levels. • Purchases made from outside the US may be subject to import taxes and fees. These charges are not included in the purchase price and we are not responsible for any fees incurred to receive your item after it has shipped. ____________________________________________________________ TO ORDER Please add the items you would like to your cart and checkout. Please be sure to indicate your (1) handprint colors (2) trunk color (3) font color (4) font style (5) Wording in the Notes To Seller message box at checkout, so that all of your order information is together. Instructions for taking and sending custom stamped handprint images can be found here: http://bit.ly/PinePoemInstructions or by scrolling through the item's photos. • Once we are in receipt of handprints and payment we will contact you within 24 hours with an approximate time frame for your design proof. Once approved, your order will ship within 1-2 business days. We will not ship your order until you have approved your proof or until 7 days have passed, whichever occurs first. • It is very appreciated to include all order information possible in the NOTES section when you checkout, as opposed to email or Etsy Convos. This way all of your order information is in one place. Thank you!!!!!! ____________________________________________________________ To return to shop: www.pineandpoemcustom.etsy.com ____________________________________________________________ Sign up for our mailing list and receive a 10% off coupon sent right to your inbox along with a surprise gift! To sign up, copy this link into your browser and follow the instructions www.bit.ly/pinepoemnews Thanks! ____________________________________________________________ © Art & Wording is Copyrighted by Kathryn Therese of Pine and Poem and may not be copied or imitated in whole or in part. All the artwork displayed on this site is original. If the design appears elsewhere it is fraudulent and in violation of copyright laws.