Get the best of style and comfort with our 'NOA' flat sandals. Crafted from high quality materials, they feature a single band at the toe and a cushioned leather footbed for the utmost comfort. The double-strand pearl bracelets that tie around the ankles with satin ribbons ensure an eternally elegant look on your wedding day. Heel height: 1cm ( 0.39"). We fully guarantee and stand by our handmade shoes, for their quality and durability. ~ The antiskid rubber sole provides stability and long hours of comfortable walking. ~ All shoes are packaged with care, placed in a cardboard box lined with a fabric dust bag. ~ If you are unsure of your size, please contact me so I can assist you. ~ Every pair of shoes is made by hand. Slight variations in color are possible due to lighting effects, monitor's brightness/contrast settings etc. No two pairs are exactly identical. That's what sets our handmade products apart: Their beauty, uniqueness and character! Size ……………………………..Insole length EU 36......US 5....../. 23.3cm......9.17 inches EU 37......US 6....../...24cm........9.44 inches EU 38......US 7....../...24.7cm......9.72 inches EU 39......US 8....../...25.4cm......10 inches EU 40......US 9....../...26cm........10.23 inches EU 41......US 10..../...26.7cm.....10.51 inches EU 42......US 11..../...27.2cm.....10.70 inches EU 43……US 12……/..28cm…..11.02 inches If your measurement falls between sizes, order the next size up, as only whole sizes are available. SHIPPING Once the order has been dispatched, we'll provide you with a link for a tracking number so you can track your package. We ship to your Etsy address, so please ensure that the address provided is correct and up-to-date. We are not responsible for any lost, damaged, delayed, and/or unclaimed packages or customs delays. Please note that any taxes or customs fees are the responsibility of the buyer. Unfortunately we have no control over these charges, as customs policies vary by country. REFUNDS We fully guarantee and stand by our handmade shoes for their quality and durability. If for any reason you are not completely satisfied with your purchase, we'll gladly refund it, as long as you contact us within 7 days of receiving the order. The shoes must be in their original, unworn condition. Once we receive them we will issue you a full refund-you'll just have to pay for the return postage. To ship the item back to us, please use registered regular mail, not courier service. EXCHANGES If there is a problem with your shoes (e.g. wrong size), we'll gladly exchange them as long as you contact us within 7 days of receiving them. The shoes must be in their original, unworn condition. Please note that the buyer is responsible for both shipping costs. To ship the item back to us, please use registered regular mail, not courier service. CANCELLATIONS We accept cancellations only within 24 hours of placing the order. If there are any problems with your order, please contact me first, via Etsy conversations, and I will do my best to resolve the issue. My ultimate goal is your satisfaction! Thanks for visiting my shop, Niki
