All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. We currently do not ship outside the U.S.