🌟 Ihomedesign 🌟 We are professional manufacturer of photography background products, with perfect design, production, sales and after-sales team, dedicated to providing the most economical photography background to our customers! Please feel free to contact us if you have any confusion (about size or customization or drop shipping). Have a nice shopping ! 📷 ABOUT PHOTOGRAPHYS When you make photos(shootings), please keep the distance to the backdrop. If you are closed to it, that will look a bit pixelated, it's very important! 💛 We are not responsible for any damage that it causes to the background after 3 days you receive the package. Please open your package right after you received it to check everything, record the unpacking process with video, contact us and provide evidence within 24 hours. Video evidence must be submitted to this email address:[email protected]. 💛 Request a cancellation: within 24 hours of purchase Once the backdrop is printed, the order cannot be cancelled. If the order can be cancelled, the buyer must bear the refund handling fee. On custom orders, refunds are not given. If the buyer refuses to accept the package, refunds are not given. I don't accept returns or exchanges. But please contact me if you have any problems with your order. 💛 If the postman cannot contact the buyer, or the buyer does not pick up the package in time, we will not take any responsibility for any situation such as the package cannot be delivered on time or the package is returned! 💛 ABOUT MATERIAL ⛄ Polyester Thick/durable / Better printing quality / Can be used multiple times / suitable for professional photographers and photo studios / It's the perfect choice for the photographers / Polyester can be washed / Collapsible / will not fade storage / reusable / You can use it in outdoors ⛄ Vinyl Thin (also durable) / bright in colour / soft / lightweight / cheaper and light than polyester backdrop. It is suitable for one time use(such as birthday party) / family photographers ⚠ Note DO NOT let vinyl background touch water. All backdrops will send by folded.Here are the ways of removing the creases: 1)Roll it up tightly with a cylinder, and waiting for 3-4 days. 2)Heat it with a iron on the back of item at low temperature to reduce the creases,make sure place a cloth between the backdrop and the iron. Please do not iron on front side of the background.. 💛 ABOUT SIZE Our backdrop default sizes are Width x Height. Backdrop stand, hooks, top-pocket and grommets are not included with your order. If you want Top-pocket or request grommets, please pay $10 more and leave a message in the order. https://www.etsy.com/listing/812541227/additional-servicetop-pocketgrommets?ref=shop_home_active_4&frs=1&crt=1 The top pocket is attached to the background with double-sided tape. Size of the backdrop : 5x3ft,7x5ft and so on eg: 7x5ft is mean 7ft Wide x 5ft High （7ft=7feet=210cm=84in） 5x7ft = 5ft Wide x 7 ft High “ If you need a different size, please feel free to contact us “ 🚚 ABOUT DELIVERY TIME Your order will be produced and shipped within 3-7 business days, we default to standard shipping . IF YOU HAVE A SPECIFIED DELIVERY TIME, PLEASE CONTACT US BEFORE PLACING AN ORDER !!! ⚠ PLEASE NOTE The estimated delivery time is under normal logistics conditions,it is not guaranteed delivery time, if you have any questions, please contact us directly. If you need expedited transportation or specify the delivery time, please message us prior to order or purchase 'Express' directly ! The production time of large-size polyester background is: 5~7 days large-size: The width and height of the background are both more than 5ft.