***Please Note*** When choosing a delivery day only Monday to Friday is available for delivery. (No weekend delivery is available) Also, when placing an order 3 days before your desired delivery date - please contact me if this will be possible. The sooner you order, the better, and your order won't be cancelled. So please place your order the earliest possible, to avoid disappointment & cancellation. All orders are sent using DPD courier, it is your responsibility to track the order when you receive a tracking number from us. Please make sure you're at home for the delivery date or you select deliver to a neighbour or safe place using the DPD app. If you missed the delivery slot they would redeliver the next working day. But, for example, if they have tried to deliver on Friday and you missed the delivery it will then be delivered on Monday. In that case, the money won't be refunded as it's your responsibility to track the order. Any issue with the balloon must be raised on the delivery date, so please check the balloon on the delivery day. Issues that are raised after delivery date wont be granted. How to order? 1. Choose a size you would like - Small, Medium, Large •Small hat box measures 14cm x 13cm with 18" Balloon (Approx. Height 55-50cm) •Medium hat box measures 17.5cm x 15cm with 26" balloon (Approx. Height 70-75cm) •Large hat box measures 20cm x 17cm with 36" balloon (Approx. Height 90-100cm) ***Please Note: 36" Bobo Bubble Balloon are used for large size hot air bouquet balloon. However, we don't inflate it to maximum as the stick wouldn't handle the weight this means it wouldn't be straight, also the proportions with the hat box wouldn't match if the balloon would be inflated to full. Also, the balloon wouldn't fit to any delivery carboard box if it's inflated to 36". 2. Choose any extras you would like with your balloon or if you don't want any extras please choose the option 'None'. An option with 'None' extras is a balloon with flowers as seen in 1st image. Extra options: • Teddy (inside the box) - £9 • Crystal Rose(inside the box) - 1x £5, 2x £10, Description: Holographic crystal foil rose with a golden stem • Chocolates Lindors or Ferrero Rochers(inside the box) - £7 • Rose Wine (inside the box) - £7 • With all Extra's stated above (inside the box) - £43 3. Click on Add Personalisation, and please FULLY ANSWER all 3 questions. • The first question asks you what personalised text you would like on the balloon & box. For example, Text on the Balloon "Sarah Happy Birthday" in rose gold writing. Text on the Box "Sarah" in rose gold writing. • The second question asks you, how you want your balloon to look like - what colour theme you want your balloon to be in. Please describe the balloon by stating: - Hat Box colour? Colour Box to choose from: White, Black, Pink, Blue, Silver & Gold - Flowers colour? (Please Note: Only artificial flowers are used, only pampas grass that goes between roses are dry flowers) - Inside the balloon? You can choose what goes inside a clear bubble balloon: small balloons, feathers, confetti, flakes, and foil balloon(heart-shaped). - Ribbon colour? OR instead of writing the description, you can send me an image of the balloon you like the most OR Please state in the description box that for example " I want the same balloon as the 1st image in the listing "Sarah is 40" • The third question, asks what date you need it delivered by. Please write the delivery date. There is no better combination of gifts than balloons and flowers. The perfect gift for any occasion and is sure to brighten up anyone’s day. Hot Air Bouquet Balloon  - Fully Personalised❤🧡💛💚💙💜 For any occasion & any theme. If you would like a custom option with a different Extra's, message me and will be able to do a custom order for you. Care Instructions The balloons are inflated with air. When you order your balloons we always inflate well in advance – this gives us time to detect any faults or imperfections that ‘occasionally’ can happen. Your balloon is always bagged with cellophane foil to give it maximum protection. It comes in a large cardboard box filled with bubble wrap. Once it leaves the shop in tip-top condition and protected…..it’s up to you to make sure you treat it with extreme care The lifetime of the balloon depends on how well its being maintained, sorted and handled. Some of our Customers had their balloons for over 6-9 months. All of our Flowers are high-quality silk/faux, which means our gifts are ever-lasting which means you can display your box around your house without any maintenance WHAT YOUR BALLOON DOESN’T LIKE: ●Heat, Cold & Humidity causes the balloons to shrink and expand which affects the vinyl and ribbons. So keep your balloon at room temperature, away from radiators, windows, doors, heating and fans. ●Sharp objects – even though we bag your balloon, you must take care not to hit it off doorways/roughcast walls, to name a few.