Please note, this is a DIGITAL item - photos will not be sent to you physically. You can however use a photo printing service if you would like to have a physical copy. This wallpaper was made by me, so do not reproduce. For personal use only! Due to the nature of the product, I am unable to issue refunds since you cannot return digital items and will retain full access to the files. Follow the instructions listed on www.etsy.com/help/article/3949