Price includes: Shoes + Embroidery as shown Converse Custom shoes are meticulously hand-embroidered with non-fading thread, sturdy and durable. Embroidered Converse shoes can be used for daily use, school shoes, wedding shoes for brides,... Will definitely be a unique gift for girlfriends, niece gifts, daughter gifts, men's gifts,... or any of your relatives. Let me help you pack and send them as gift boxes, you just need: Select “Gift wrapping available” when ordering To customize gift boxes, gift wrapping paper suitable for birthdays, Christmas gifts…. please leave a message In addition, I can also help you leave a handwritten message through a lovely card. 1. CUSTOM In addition to the embroidery patterns I post, I am happy to receive embroidery patterns ordered by you, for example, if you want to embroider the flowers you like, or you want to save the beautiful moments of your pet. Don't hesitate. If you share their pictures with me, I will sketch and embroider them on Converse shoes for you. SPECIALLY, if you want to customize Name and Date, please contact me soon about that or leave a note in the Personalized section about that and I will embroider them for you COMPLETELY FREE 2. SIZE AND COLORS In each listing, there is a very specific size table so you can choose the appropriate shoe size, so please pay attention and DON'T MISS checking the shoe size again before ordering. That will help us greatly shorten the order completion time. If you don't see your shoe size and color, try contacting me and we can find them together 3. HOW TO PRESERVE SHOES You should wash your shoes in cold water and with a soft brush so the embroidery color and pattern will be more durable 4. RETURN POLICY The seller sends the wrong size and model to the customer: the seller bears all the costs The seller supports return and exchange when the customer places the wrong order. If the customer orders the wrong size, the error is not caused by the seller, the seller still supports the exchange. However, the customer has to bear the costs when exchanging, the cost of shipping new shoes, the cost of shipping them back to me, the cost of embroidering new shoes. Refunds are not accepted when the fault is due to the customer. Return and exchange conditions, only accept returns when customers take photos of the product with all 4 sides and the inside of the shoe tongue so we can check and then proceed to the next step of the exchange. 5. SHIPPING POLICY As these are manual orders they will not be available, I will start working on them once your order is created. Completion time: about 3-7 days Shipping time: about 10-15 days to the US and about 15-20 days to other countries. 6. CUSTOMER OFFERS Customers who leave a 5-star review will receive a 10% discount voucher with their next order Any questions, feel free to contact me via messages on etsy. I will always be ready to answer with you. Note: In case there is a problem with the order, do not rush to evaluate, please contact us. I will deal with them as soon as possible.